Maintenance & Warranty

Maintenance Guide

The EXO louvre roof system is built using marine grade aluminium, with a 10-year guarantee on powder coating finishes, designed to last the test of time and New Zealand’s harsh weather conditions.

Basic maintenance requirements will increase the lifetime and quality of your purchase, as well as ensure you are covered under our warranty. All aluminium frames and blades should regularly be cleaned of any dirt or dust that is sitting on the surface.

Powder coated aluminium should be cleaned every 3 months to ensure the finish remains at the high standard it was at installation. It is essential that you do a 3 monthly maintenance clean on all parts of your roof as detailed below:

  1. Remove any dirt and debris with a damp cloth, sponge or soft brush.
  2. If required to remove stubborn dirt use a mild household detergent but ensure you do not use an abrasive brush at anytime.
  3. Rinse off all detergent with water to ensure no detergent remains on the surface.

We also recommend monthly water washes to ensure unnecessary dirt is not sitting on the product. It is always best practise to remove any dirt or debris as they occur. Do not use anything harsher than a mild household detergent to remove any dirt or debris.


The EXO louvre roof system is built with a design life of 25 years, and fully warranted for 5 years for the structure and operational components.

All EXO products fabricated and installed by Manson Engineering are fully warranted for the first 5 years from the date of invoice.

This warranty covers workmanship, louvres, componentry, actuators, switches and electronics.

This Warranty does not cover flashings, (if applicable), sealant or leaks due to extreme weather or condensation. We consider this to be outside of our reasonable control.

All aluminium louvres and balustrade extrusions used in EXO louvre systems are fabricated in New Zealand to AS1866 & AS3902 standards. EXO products are designed to conform to New Zealand and Australian standards for wind loading.

Marine grade T316 stainless steel is primarily used for fixings being standard. Plastic bushings and injected moulded componentry is all UV stabilised.

Dulux Duralloy or equivalent is the standard finish supplied unless stated otherwise and provides excellent resistance to weather and salt spray. This carries warranties of a maintainable service life of 25 years, film integrity of 10 years, and colour integrity of 7 years.

Any additional items purchased through Manson Engineering and not fabricated

What to do if you have a issue with your EXO louvre roof

We have complete confidence in the quality of our products and firmly believe that you will be more than delighted with your purchase. However, we understand that sometimes things may not go as planned. Should you have a problem with your EXO louvre roof please fill out the form below, including a description of the problem and any supporting information, and we’ll be in touch shortly.